Recently Updated Pages
Sharepoint & One Drive on mobile devices
A short guide on how to follow a SharePoint library and access it via OneDrive on a mobile device...
How to remove Synced Folders from Sharepoint
Overview This guide will show you how to disconnect an Synced SharePoint folder for your PC. Di...
Troubleshooting - How to Troubleshoot a headset.
Overview This is a guide to troubleshoot issues related to a USB headset not connecting with the...
Add an App password to an MFA enabled office 365 account
Overview If you're using two-step verification in your organization, the app won't work. To get ...
Share Calendar in Google Workspace
Overview This procedure will explain the step-by-step procedure on how to Share a Google Workspa...
How to Change the Audio Settings in Microsoft Teams
This procedure will show you how to change the audio settings for your speaker and microphone in ...
How to obtain your PC Name
Overview Use the guide below to obtain the device name on a computer. Difficulty Easy Estim...
How to record a call and access them
Overview In this procedure, you will learn how to record a call and learn how to listen to a rec...
How to manage a call queue
Overview This procedure will teach you how to add and remove people from the call queue. Diffic...
How to view call history
Overview This procedure will teach you how to view your call history. Difficulty Very Easy ...
How to dial internal users
Overview This procedure will teach you how to call someone internally. Difficulty Very Easy...
How to add contacts
Overview In this procedure, you will learn how to add a new contact. Difficulty Very Easy E...
How to check voicemails
Overview In this procedure you will learn how to listen to a voicemail a caller leaves. Diffic...
How to transfer a call internally
Overview In this procedure, you will learn how to transfer a call internally. Difficulty Ve...
How to place a caller on hold
Overview This procedure will teach you the steps on how to put a caller on hold. Difficulty ...
How to make and answer phone calls
Overview This proceedure will teach you how to make calls and how to answer them in detail. Dif...
How to change your status in 3CX
Overview When we are away form our desk and cant take calls, 3CX gives us the apportunity to tel...
Understanding the call functions with 3CX
Difficulty Very Easy Estimated Time Starting a call To call, click on the dial pad in the...
How to use 7-Zip
Overview To allow windows to unzip compressed files we recommend 7-Zip. 7-Zip will allow you to ...
How to setup OneDrive to a phone
Overview Once you have completed this procedure, you will have the knowledge to install OneDrive...