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Add an App password to an MFA enabled office 365 account

Overview

If you're using two-step verification in your organization, the app won't work. To get around this problem, you can create an auto-generated password to use with each non-browser app, separate from your normal password.


Difficulty

Very Easy

Estimated Time

Process

Step 1: Sign in to the Office 365 portal

On your computer, open any browser to sign in to portal.office.com

Authenticate through the Autheticator app or mobile number.

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Step 2: Create the App Password

Sign in to your work or school account and then go to your My Account page.

Select Security info > Add Sign in Method then select App Password.

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Type in a name. Make sure that name can be distinguished and depends on which you are going to use it. (eg Outlook, printer)

Click Next

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Copy the text from the Password box, paste the password in the password area of the app (in this example, Printers), and then select Done.

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Step 3: Paste the App Password 

You will now paste the password depending on the app you will be using it.

For printers where Scan to email are enabled, you can setup here. Note: This depends on the Printer's manufacturer.

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