Calling
Muting a call
When you are on a call, you can place a client on mute by clicking on the button that says "mic"....
How to make a phone call
Sign into Microsoft Teams with you username and password. Navigate to the top left corner of the...
Placing a call on hold
Once you have started the call. You can put a client on hold by clicking on the three dots at the...
Transferring a call
Direct Transfer This is usually used when you want to transfer a call directly to your colleague...
Keypad
This procedure will show you how to use the keypad during a call. During a call, the keypad is ...
Device Settings
"Device settings" is used to adjust any audio or video settings during a call. When you have st...
How to create a contact
In this procedure you will learn how to add a contact in Microsoft Teams. Once you have done this...
How to Change the Audio Settings in Microsoft Teams
This procedure will show you how to change the audio settings for your speaker and microphone in ...